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Warranty and repair

How long does it take to repair an article?

It depends which article are we talking about and if our collegues can repair it themselves. We have our own repair shop for tents, and it takes at least a couple of weeks before the tent is repaired. This term depends on the period of the year you send us a product to be repaired. Even technical products can be repaired in our repair shop or, if our collegues are not able to do it themselves, we can send them to the supplier for reparation. In this case you have to wait several weeks before you will get your product back. Of course we will keep you informed with the progress of the work.

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